OptiCore Pro Official Website › Blog › OptiCore Pro Return Address: Utah Or New York?
OptiCore Pro return address: which of the two should you post to?
If you are searching for the OptiCore Pro return address, you will find two. One is in Utah and one is in New York. This post sets out where each comes from and what to do before a parcel leaves your hands, using only what the refund policy page and the contact page print.
The OptiCore Pro return address is not a single address. The seller's refund policy and the bottle give a PO Box in Ogden, Utah. The stocking partner's paperwork gives an address in New York. Call the order desk on +1 (302) 200-3480 and get the right one in writing before you post anything.

Know the return route before you order
The official page shows the pack prices and the 180-day terms, and the order desk number is on every page.
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Disclosure: Theopticorepro is paid when an order is placed through this website. One capsule a day, 30 to a bottle. The checkout shows the current price before you pay.
- Address one: PO Box 12730, Ogden, UT 84404, United States, from the seller's refund policy and the bottle's distributor block.
- Address two: 1 Liberty Plaza, Floor 23, New York, NY 10006, USA, from the stocking partner's paperwork.
- The office address (1185 Avenue of the Americas, Floor 8, New York) is for correspondence about the website, not for returns.
- Ask for a return authorisation in the same call. An unannounced parcel can be refused at the door.
- Return postage is the buyer's cost on every pack, and it is not refunded.
- The 180-day window counts from the date of purchase, so do not wait.
Why does the OptiCore Pro return address have two versions?
Two desks touch this product, and each prints its own address. The seller's own refund policy and the distributor block on the bottle both give a PO Box in Ogden, Utah. The stocking partner that runs this website prints a New York address in its own paperwork.
| Where the address comes from | What it says |
|---|---|
| The seller's published refund policy | PO Box 12730, Ogden, UT 84404, United States |
| The distributor block on the bottle | Opti Core Pro, PO Box 12730, Ogden, UT 84404 |
| The stocking partner's paperwork | 1 Liberty Plaza, Floor 23, New York, NY 10006, USA |
| The stocking partner's office | 1185 Avenue of the Americas, Floor 8, New York, NY 10036, USA |
The refund policy page calls them two real addresses that belong to two different desks, and says neither is wrong. They are in different states, far apart. Only the desk that holds your order record can say which one applies to your parcel.
Which OptiCore Pro return address should you use?
The site gives one clear answer: do not guess. Call the order desk on +1 (302) 200-3480 with your order ID and ask for the return address in writing. The contact page prints Mon to Fri, 9:00am to 5:00pm ET beside the number.
Do not use the office address for a return. It is a business address for correspondence about the website. A parcel sent there is not a return, and even correspondence is faster by email to [email protected].
Do not call the number printed on the bottle either. That number, +1 (877) 257-0710, belongs to the distributor in Utah. It is a different organisation from the stocking partner and it is not where orders placed through this website are handled.
What should you do before posting an OptiCore Pro return?
The refund policy sets out six steps. In short, they run like this.
- Ring the order desk, the one that holds the order record.
- Have the return address written down, in an email you can point to later.
- Take the return authorisation in the same call.
- Put your full name, email address and order ID inside the parcel.
- Send it tracked and keep the receipt until the money lands.
- Expect two queues: the desk first, then your bank.
The authorisation is what tells the receiving warehouse to expect a parcel. Without one, an unannounced box can be refused at the door, and a refused box can take weeks to find its way back into the system.
What does an OptiCore Pro return cost and how long does it take?
Return postage is the buyer's cost on every pack, and it is not refunded. If an outbound shipping charge was applied at checkout, the refund policy says it is handled under the seller's own terms, which the order desk can confirm for your order.
| Stage | How long | Who controls it |
|---|---|---|
| You post the parcel | Your choice of service | You |
| The refund is processed | 3 to 5 business days | The order desk |
| The money appears on the card | A further 5 to 10 days | Your bank |
| Total, typically | 2 to 4 weeks from posting | Shared |
The refund goes back to the card used at checkout. It cannot be redirected to another card or paid out another way.
What mistakes go wrong with an OptiCore Pro return address?
- Posting to the wrong state. A parcel sent to the wrong desk at your own expense is a refund that stalls for weeks.
- Sending no name. Warehouses match parcels to orders by what is inside. An anonymous box waits until someone works out whose it is.
- Skipping tracking. The tracking reference is the only proof a parcel was sent.
- Leaving it late. The guarantee is 180 days from the date of purchase, not from delivery. Shipping takes four to nine business days of that window.
- Returning stock bought elsewhere. A marketplace or reseller sale is not covered. That seller's own terms apply.
If you are still deciding whether to buy, the post on the six steps to an OptiCore Pro refund walks through the full claim. The OptiCore Pro home page lists the packs and the guarantee.
What about the OptiCore Pro return address is not published?
Some things are not stated anywhere on the site, so we leave them out.
- Which of the two addresses a given order should use is not published. It depends on the order record.
- Whether a return authorisation has an expiry date is not published.
- How an outbound shipping charge is treated in a refund is not published beyond "the seller's own terms".
- Whether a parcel needs a signature on return is not published.
When the site does not say, the order desk is the place to ask. Write down the name of the person you spoke to and the date.
Frequently asked questions
What is the OptiCore Pro return address?
There are two in circulation. The seller's refund policy and the bottle give PO Box 12730, Ogden, UT 84404. The stocking partner's paperwork gives 1 Liberty Plaza, Floor 23, New York, NY 10006. Call the order desk to confirm which one applies.
Can I post an OptiCore Pro return to the office address?
No. The office address in New York is for correspondence about the website. It is not a returns address, and a parcel sent there is not a return.
Do I need a return authorisation for OptiCore Pro?
Yes, get one. The refund policy says an unannounced parcel can be refused at the door. Ask for the authorisation in the same call as the address.
Who pays to post an OptiCore Pro return?
You do. Return postage is the buyer's cost on every pack, and the refund policy says it is not refunded.
Are opened OptiCore Pro bottles accepted?
Yes, inside the 180-day window. The window counts from the date of purchase, not from delivery.
What goes inside the returned parcel?
Your full name, the email address used at checkout and your order ID. Warehouses match parcels to orders by what is inside.
Our view
Our view is that two addresses are a small puzzle with a simple fix. One call settles it. The only real risk is skipping the call and posting to the wrong state at your own expense.
If you plan to use the guarantee, put the purchase date in a calendar the day you order. OptiCore Pro is a dietary supplement, not a drug, and it is not approved by the FDA, as no supplement is. A refund is a purchase policy, not a medical promise.

Read the terms, then decide
If the refund route and the label suit you, the official page has the checkout and the shipping line.
See today’s price and guarantee
Disclosure: Theopticorepro is paid when an order is placed through this website. One capsule a day, 30 to a bottle. The checkout shows the current price before you pay.
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